What is the difference between the ERO and ERL certification?

The Emergency Response Officer (ERO) certification is for individuals in frontline response roles, while the Emergency Response Leader (ERL) certification is for those who supervise or lead emergency response teams. ERL candidates must meet all ERO requirements plus demonstrate leadership experience and hold additional qualifications.

Do I need to be a member of AIHS to apply?

No. You do not need to be an AIHS member to apply for Emergency Response Certification. However, having a member profile will allow you to access and manage your application through the Emergency Response Dashboard. Creating a profile is free and can be done as part of the application process.

What do I need to apply?

You’ll need:
  • Your current resume
  • Qualification certificates (e.g. First Aid, Cert IV Health Care, Emergency Response Coordination)
  • Mental Wellbeing training certificate
  • Two referees (with contact details)
  • Completed industry assessment (if available)
  • Logbook evidence (80 hours for ERO; 160 for ERL)

What is the ESSA and where do I complete it?

The ESSA is the Emergency Services Skills Assessment.

What is the Grandfathering Pathway?

Until 31 August 2026, professionals with extensive emergency response experience but without formal qualifications may apply through the Grandfathering Pathway. You’ll still need to provide logbook evidence, hold current CPR and MHFA certifications, and show progress toward formal training over your 3-year certification cycle.

How do I track my application progress?

Your Emergency Response Dashboard shows each section of your application and its status. You can upload documents, view which steps are complete, and monitor your progress through the certification process. Also, as you progress through the stages of your application. You’ll receive email notifications as your application progresses.

What happens after I submit my application?

Your application will be reviewed in stages. Once Stage 1 is complete (documents, eligibility, referees), you'll move to Stage 2, where the Certification Team will review and ensure all elements of your application have been provided. When this is approved you'll be moved to Stage 3, which includes interviews and assessment review. You’ll receive email notifications as your application progresses.

How do I log my hours for the capability logbook?

You’ll need to record hours spent performing emergency response activities aligned to the 7 capabilities. A downloadable logbook template is available in the dashboard. Logbooks must show:
  • 80 hours for ERO applicants
  • 160 hours (80 ERO + 80 ERL) for ERL applicants

What are the recertification requirements?

To maintain certification, you must:
  • Record 240 CPD points over 3 years
  • Maintain current CPR and Mental Health First Aid certification
  • Ensure your original qualifications remain valid or are updated if superseded
Grandfathered applicants must also demonstrate progress toward formal qualifications.

If I'm not in Mining in Western Australia, can I apply?

No. Initially the Emergency Response Certification program has been established specifically for the Western Australian Mining Industry. There are plans to roll this out nationally once the program has been imbedded.

Who can I contact for help with my application?

If you have questions or need support, please contact the AIHS Certification Team: Grandfathered applicants must also demonstrate progress toward formal qualifications.