Usability Mapping Online: Foundation Course

Join us from Tuesday 27 February - Friday 1 March 2024 for an online foundation course tiled "Apply the Science of Safety with Usability Mapping Online Workshop: Industrial Safety & User Documentation."

This workshop is about engineering usability into enabling documents such as procedures, standards, guidelines and technical manuals. It applies to any document that is developed for the purpose of driving or guiding a behaviour.

All content is purely based on the sciences of human cognition, learning and behaviour patterns as well as psycholinguistics. If you write anything to enable anyone, this workshop is for you.

This workshop is for managers of writing teams as well as technical writers.


Event Details

Date: Tuesday 27 February - Friday 1 March 2024
Time: 12:30pm to 4:30pm AEDST
Location: Online
Cost: Member $1144 (incl. GST), Non Member $1204.50 (incl. GST)
Format: Online Training
CPD: 16


Session 1: Tuesday 27 February 2024
Time: 12:30-4:30pm (AEDT)

The Science of Safety and Human Performance
User Emotions, UX Foundation and Goal Posts
PQA Zoning and Question Answer Patterns
UMAP IT: Set-up and Build a Sample Map
Assignment: Query zones, Blended content, UMAP IT

Session 2: Wednesday 28 February  2024
Time: 12:30-4:30pm (AEDT)

Content Management and Hierarchies
Voice, Language and Controlling Reading Grades
Cognitive Links, Echo Effect and Overload Control
UMAP IT: Segment Content and Notation
Assignment: Segment and overload, UMAP IT

Session 3: Thursday 29 February 2024
Time: 12:30-4:30pm (AEDT)

Psychology, Comprehension Control and Stress
UMAP IT Building a Complex Procedure
Assignment: UX Engineering Complexities, UMAP IT

Session 4: Friday 1 March 2024
Time: 12:30-4:30pm (AEDT)

Document Planning, Workflows and Auditing
Usability Audit, Quiz and Planning Ahead


You will be rewarded with skills for a lifetime plus:

Exercise book – 180 pages in colour with countless examples and exercises
Audit sheet
UMAP-IT add-on for Microsoft Word for 90 days
Usability Mapping Certificate



To register for this program, click HERE. This Learning is endorsed by the Australian Institute of Health & Safety and all registrations are submitted direct with the program provider.

*Certified Members can register CPD Points for this program by logging into their Member Account. CPD is not awarded automatically for this program as it is run by an external provider.

27/02/2024 12:00 PM - 1/03/2024 5:00 PM
AUS Eastern Summer Time